Client Expeditions Manager (Account Manager)

POSITION OVERVIEW

As a Client Expedition Manager, you will be responsible for managing client accounts; coordinating strategic media campaigns, and serving as the primary point of contact between Campfire Collective and clients. Your role will involve developing and implementing strategic marketing plans, overseeing communication initiatives, and ensuring the delivery of high-quality services to meet client objectives.

KEY RESPONSIBILITIES

  • Client Management: Act as the main liaison between Campfire Collective and clients, understanding their needs, objectives, and expectations. Provide strategic counsel, build strong relationships, and ensure client satisfaction.

  • Strategic Planning: Develop comprehensive strategic media strategies, including media relations, content creation, event planning, and digital communication, tailored to meet client goals and objectives.

  • Campaign Execution: Coordinate and oversee the implementation of strategic media campaigns, ensuring they align with client expectations and deliver desired outcomes. Monitor campaign performance and make necessary adjustments to optimize results.

  • Media Relations: Cultivate and maintain relationships with media outlets, journalists, and influencers. Pitch stories, press releases, and manage media inquiries to secure coverage for clients.

  • Content Creation: Craft and share compelling content that builds meaningful connections and drives action while maintaining consistency with client messaging and brand image: including press releases, articles, blog posts, social media content, graphics, photography, videography, and all live event coverage for each client.

  • Team Leadership: Collaborate with internal and external teams, including copywriters, coordinators, operations specialists, designers, photographers, and website developers, to execute integrated strategic media campaigns. Provide guidance, support, and direction to achieve team goals.

  • Reporting and Analysis: Prepare regular reports on campaign performance, analyzing metrics and outcomes. Use insights to refine strategies and demonstrate value to clients.

REQUIREMENTS

  • Proven minimum of 1-2 years of work experience in strategic media

  • Proven agency experience, with a focus on client management and campaign execution

  • Strong interpersonal and customer service skills

  • Exceptional in project management, teamwork, and organizational abilities

  • Proficiency in strategic media tactics including social media, public relations, and marketing

  • Ability to work with Google Drive, Hootsuite, Canva, MailChimp & Trello software platforms

  • Basic video & photo editing skills

  • Detail-oriented self-starter with a positive attitude and willingness to take initiative

  • Ability to work under pressure, meet deadlines, and adapt to changing priorities

  • Flexible schedule with the ability to work nights & weekends as needed

  • Reliable transportation for client meetings and events

WORK ENVIRONMENT

  • Part-time, contract  position in a vibrant, collaborative, and community-focused culture

  • Flexible hours, hybrid work with opportunities for professional growth and community involvement

  • Hourly pay starting at $20/hour

HOW TO APPLY: Email your resume and 3 work samples to Kate Lollar at kate@buildacampfire.com

ABOUT CAMPFIRE COLLECTIVE
Campfire Collective is a Memphis-based communications agency that seeks to empower clients through strategic, community-focused marketing. Led by Shannon Briggs, the collective is a client-focused team with a diverse array of experience, knowledge, and skills. You can learn more about Campfire Collective on their website, and on Facebook, Instagram, Twitter, TikTok and LinkedIn


Content Kindler (Part-Time)

POSITION OVERVIEW

As a Content Kindler, you will be responsible for helping to maintain client accounts and strategic media campaigns, as well as support the Client Expedition Manager with ongoing projects. Your role will involve executing weekly content creation, managing and growing social media presences across various platforms, and any other additional tasks as needed. The ideal candidate is passionate about social media, possesses strong communication skills, and has a knack for creating engaging content.

KEY RESPONSIBILITIES

  • Content Creation: Craft and share compelling content that builds meaningful connections and drives action while maintaining consistency with client messaging and brand image: including press releases, articles, blog posts, social media content, graphics, photography, videography, and all live event coverage for each client.

  • Event Coverage: Attend weekly and monthly events for clients where you will follow a set shot list for live posting. Collect content to build client inventory for future promotional needs and recap posts.

  • Reporting and Analysis: Prepare regular reports on campaign performance, analyzing metrics and outcomes. Use insights to refine strategies and demonstrate value to clients.

  • Audience Building: Implement client audience build strategy by following accounts, inviting people to follow client pages and events, and ensuring location tags are properly aligned.

  • Daily Engagement: Monitor social media channels and engage with the audience in a timely and professional manner by liking, commenting, and answering direct messages.

  • Interviewing: Oversee content interview process by coordinating interviews with subjects, recording conversations, gathering photo and video content, and transcribing audio. 

  • Team Support: Assist the Client Expedition Managers with any additional requests for support, be proactive in completing tasks, practice active communication skills, and be open to constructive feedback.

REQUIREMENTS

  • Proven 1-2 years of work experience in strategic media, with a focus on content creation

  • Strong interpersonal, collaboration, organization, and customer service skills

  • Proficiency in various social media platforms and their respective best practices

  • Excellent written and verbal communication skills, including ability to write outside of one’s own voice

  • Creative thinking and ability to generate innovative ideas for content creation

  • Proficiency in strategic media tactics including social media, public relations, and marketing

  • Ability to work with Google Drive, Hootsuite, Canva, MailChimp & Trello software platforms

  • Basic video & photo editing skills

  • Detail-oriented self-starter with a positive attitude and willingness to take initiative

  • Ability to work under pressure, meet deadlines, and adapt to changing priorities

  • Flexible schedule with the ability to work nights & weekends as needed

  • Reliable transportation for client meetings and events

WORK ENVIRONMENT

  • Part-time, contract position in a vibrant, collaborative, and community-focused culture

  • Flexible hours, hybrid work with opportunities for professional growth and community involvement

  • Hourly pay starting at $15/hour

HOW TO APPLY: Email your resume and 3 work samples to Kate Lollar at kate@buildacampfire.com

ABOUT CAMPFIRE COLLECTIVE

Campfire Collective is a Memphis-based communications agency that seeks to empower clients through strategic, community-focused marketing. Led by Shannon Briggs, the collective is a client-focused team with a diverse array of experience, knowledge, and skills. You can learn more about Campfire Collective on their website, and on Facebook, Instagram, Twitter, TikTok and LinkedIn